Frequently Asked Questions
Tell Me About You
We are grand parents who live in California and the UK. Granny (Beryl)
loves to create beautiful hand made trinkets and gifts. She provides
critique and honest opinons of Grandad's stories. Grandad (David) is
an old time story teller, born into a family of story tellers. Grandma
(Margie) loves children. As a Mom, she was also a day camp director
and art coordinator, then worked in commercial graphics and design.
Grandpa (Larry) provides the computer teckie stuff and can't remember
ever doing anything else.
How do you handle my private Information?
We take your privacy very seriously. You can view our Privacy
How do you Personalize the Books?
You provide the following pieces of personal infomation:
The Child's name
A photo of the Child
Then, depending on the age group of the child, you select one of the available
story templates(that list will continue to grow)
With that infomation we create a personalized book in which the child's
picture appears on the cover and the child's name appears throughout the
book. Your name appears on the inside cover as the "Creator".
Please note: the algorithm used to smoothly include the child's name
is very good, but is limited to less than 14 characters
What is Your Refund Policy?
When you order a book, it takes 3-5 business days to print/bind
and ship your order. Each order is individually prepared and packaged.
You can "see" what the results of your order will be on the web site.
So any issues like spelling, layout, colors, etc can be identified prior
to receipt. Our policy allows you to cancel the order up until the order