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Frequently Asked Questions (FAQs)

Tell Me About You

We are grand parents who live in California and the UK. Granny (Beryl) loves to create beautiful hand made trinkets and gifts. She provides critique and honest opinions of Grandad's stories. Grandad (David) is an old time story teller, born into a family of story tellers. Grandma (Margie) loves children. As a Mom, she was also a day camp director and art coordinator, then worked in commercial graphics and design. Grandpa (Larry) provides the computer teckie stuff and can't remember ever doing anything else.

How do you handle my private Information?

We take your privacy very seriously. You can view our Privacy Policy HERE.
How do you Personalize the Books?

You provide the following pieces of personal information:
     The Child's name
     Your name(s)
     A photo of the Child or select from our list of generic ethnicities
Then, depending on the age group of the child, you select one of the available story templates (that list will continue to grow)
With that information we create a personalized book in which the child's picture appears on the cover and the child's name appears throughout the book. Your name(s) appears on the inside cover as the "Creator".
Please note: the algorithm used to smoothly include the child's name is very good, but is limited to less than 14 characters
What is Your Refund Policy?

When you order a book, it takes 3-5 business days to print/bind and ship your order. Each order is individually prepared and packaged. You can "see" what the results of your order will be on the web site. So any issues like spelling, layout, colors, etc can be identified prior to placing the order. Our policy allows you to cancel, with full credit towards your next purchase, the order up until the order is shipped.

Our prduct is personalized and unique; A book cannot simply be put back into invertory and sold at a later date. If a customer must, under very extenuating circumstance, cancel an order, we will give every cnsideration, but we must be appraised of the issues involved. If there is a quality issue, get in touch with us and we will make it right.

What is the "REMINDER"

The "REMINDER: is just that. It reminds you of events/times in your life that would necessitate the buying of one of our books. When you first open the site , it "reminds" you of how long, i.e. days, hours, minutes & seconds until Christmas and contiues to "count down" to that time.
By clicking on the word "REMINDER", you open the dialog to allow you to enter a personal event/time, e.g. a grand childs' birthday. Note that the time is entered as a Month/Day in the MM/DD format.
Once the new reminder is entered, you can enter an additional "REMINDER" or you can click on the word "REMINDER" to close up the dialog and just show the count down. The infomation you entered is retained by your computer via "cookies".
Clicking on the up/down arrow allows to click though the list you have entered.
Once the count down for an event has completed, you are shown a dialog which allows you to either REMOVE an event from the list or RENEW the event for next year. Note; you cannot remove the CHRISTMAS event.

How does this website remember my email address & "Reminders"? Is that information kept private? How can the data be changed/deleted?

This website uses web "cookies" to keep track of the email address you use and any "Reminders'" you have entered. Our Privacy Policy prevents this information from being sold or given to anyone. If you do not want your information to remain on the web site you can delete/reset it by clicking